At a certain point in your business, it becomes obvious you cannot keep doing everything yourself and expect to keep growing. You need support.
But what happens when hiring a team actually makes your business less profitable and more complicated?
In this episode, I’m joined by Brittany Braswell to unpack a smarter, more sustainable way to delegate without immediately jumping into expensive hires.
We’re talking about how to leverage interns strategically so you can get out of the weeds, protect your profit margins, and build real systems that support long-term growth.
If you’ve ever felt stuck between burnout and overhiring, this conversation will give you a completely new way to think about building a team.
Or listen and subscribe for free on your favorite app:
Apple Podcasts | Spotify |YouTube Music
If you’ve reached the point in your business where you know you can’t keep doing everything yourself, you’re not alone.
Most solopreneurs hit a ceiling where growth requires support, but hiring a team doesn’t always go the way you expect.
You bring on help, your expenses go up, and suddenly your profit margins start shrinking.
Instead of feeling supported, you’re managing people, fixing mistakes, and wondering why your business feels more complicated than it did before.
This is exactly where so many business owners get stuck. You know you need to delegate, but traditional hiring models don’t feel sustainable.
That’s why I want to introduce a different way to think about building a team.
In this post, I’m breaking down how to hire unpaid interns strategically so you can get support, build systems, and grow your business without blowing up your expenses.
This is a strategy I explored in depth with Brittany Braswell, who has been using interns as a core part of her business model since 2020.
Watching her build and refine this approach over the last several years has completely shifted how I think about delegation.
One of the biggest mistakes I see is hiring before your business is actually ready to support it. Just because you need help doesn’t mean you need a high-level, high-cost team member.
When you hire too early, you often end up paying premium rates for tasks that don’t require that level of expertise. That’s where your profit margins start to disappear.
Hiring doesn’t just cost money. It also costs time, attention, and energy.
If you don’t have clear systems in place, your new hire ends up needing constant direction. Instead of freeing you up, they become another responsibility to manage.
I see this especially with solopreneurs who are already making good money. They assume the next step is building a “real team,” so they start stacking on contractors and specialists.
Before they know it, they’re making $30K a month and only keeping a small fraction of it. That’s not growth, that’s a very expensive version of burnout.
When you hire unpaid interns, you create a lower-risk way to start delegating. You’re not committing to payroll, and you’re not locked into long-term contracts.
This gives you space to experiment, refine your systems, and figure out what actually needs to be delegated.
One of the biggest advantages of using interns is that it forces you to get your processes together. You can’t rely on someone else’s expertise to fill in the gaps.
Instead, you have to define:
That clarity becomes incredibly valuable when you eventually bring on paid team members.
If your goal is to grow your business and keep more of what you earn, this approach matters. Interns allow you to get support without immediately increasing your overhead.
That means you can reinvest strategically instead of watching your revenue disappear into expenses.
This is where things go wrong fast. If you bring on interns without structure, they will feel like a burden instead of an asset.
You’ll spend your time trying to find things for them to do, which defeats the entire purpose.
One of the biggest shifts Brittany teaches is defining specific roles. Interns shouldn’t be “general help.”
They should be applying for a clearly defined position with specific responsibilities.
If you don’t have a repeatable training process, you’ll end up hand-holding constantly. That’s what makes internships feel draining.
A simple, structured onboarding system eliminates most of that friction.
Before you hire unpaid interns, get clear on what they will actually be doing. This should not change week to week.
Consistency is what allows them to improve and become efficient.
The more specific the role, the easier it is to train.
You don’t need a complicated system. You just need something consistent.
A repeatable process removes guesswork for both you and the intern. It also makes onboarding future interns much easier.
Interns should know exactly:
When expectations are vague, performance suffers.
When expectations are clear, confidence increases.
You don’t need to spend hours training every week. Most of this can be done upfront.
This allows interns to self-correct instead of constantly asking questions.
Brittany uses a four-week evaluation process, which is incredibly smart. It gives both sides a chance to assess fit.
This prevents long-term misalignment and keeps standards high.
Most of the tasks in your business fall into this category. They are important, but they don’t require years of experience.
Examples include:
When someone does the same task repeatedly, they get faster and better at it. In many cases, they’ll outperform you.
This is especially true for:
If you find yourself procrastinating or overthinking a task, it’s a great candidate for delegation.
Interns often enjoy the things you avoid.
Interns are not just looking for money. They’re looking for experience.
When you hire unpaid interns, you’re giving them:
Many interns want access to someone who is ahead of them. They want to see how a business actually runs behind the scenes.
This is something they cannot get from a classroom.
Internships can lead to:
For the right person, this is far more valuable than short-term pay.
One of the biggest advantages of this model is that your best interns can become future hires.
By the time they transition into a paid role:
Hiring someone cold is always a risk. Internships allow you to evaluate performance over time.
You’re not guessing. You’re making informed decisions.
If you are completely overwhelmed and unwilling to create structure, this approach will not work.
Interns require upfront clarity.
Some tasks are not appropriate for interns. For example:
In those cases, hiring a specialist makes more sense.
Curious about what your natural leadership style is?
Take the “What’s Your CEO Type?” quiz to find out.
Delegation is not just about getting help. It’s about learning how to lead.
When you hire unpaid interns, you’re forced to:
A business that relies entirely on you is not scalable. Interns help you start building infrastructure.
That foundation makes future growth much easier.
One of the biggest shifts is realizing that you don’t need to do everything yourself. In fact, you shouldn’t.
Delegation is what allows your business to grow beyond your personal capacity.
If hiring a team has felt overwhelming, expensive, or just not worth it, you’re not doing anything wrong. You’ve just been following a model that doesn’t always work for solopreneurs.
Learning how to hire unpaid interns gives you a different path forward. It allows you to get support, build systems, and grow your business without sacrificing your profit margins.
You don’t have to jump straight into expensive hires to get out of the weeds. You just need a smarter approach to delegation.
Start small. Get clear on one role. Build one simple system.
Then let that be the foundation for everything that comes next.
Scale your operations without losing your identity in the process and explore coaching programs built for who you are.
This post may contain affiliate links. If you click on a link and make a purchase, I may receive a small commission.

Most business advice assumes everyone should sell, lead, and grow the same way. They shouldn’t.
Your CEO Type helps you see where you create the most value, how you make decisions, and which work fits you best.
The goal isn’t to remove you from the business. It’s to keep you focused on the work where your expertise matters most and build the rest on purpose, so growth doesn’t require more of your time.
Take the free quiz to discover your CEO Type, your natural strengths, and where your business might be asking too much of you.


I'm a strategic advisor and diagnostic thinker obsessed with helping established coaches and experts build businesses that actually fit who they are, so they can keep more of what they earn and stop swimming against the current in their own business.
Glad you're here.